Terms of service
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.machroub.com website (the “Service”) operated by Machroub (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please do not use the website.
1. ONLINE PURCHASES
If you choose to purchase any product or service through our website (“Purchase”), you may be required to provide certain information, including but not limited to:
Credit card number and expiration date
Billing information
Shipping address
You represent and warrant that:
You have the legal right to use the payment method provided.
All information submitted is true, accurate, and complete.
By submitting such information, you authorize us to provide your details to third-party payment processors solely for completing your Purchase.
We reserve the right to refuse or cancel any order for reasons including (but not limited to):
Product availability
Errors in product description or pricing
Errors in your order
Suspected fraud or unauthorized/illegal transactions
2. MODIFICATIONS TO THE SERVICE & PRICES
Prices for our products may change at any time without prior notice.
We reserve the right to modify or discontinue any part of the Service, temporarily or permanently, at any time.
Machroub shall not be liable to you or any third-party for any modification, price change, or suspension of the Service.
3. AVAILABILITY, ERRORS & INACCURACIES
We continuously update products and information on the website. Some products may be mispriced, described inaccurately, or temporarily unavailable.
We do not guarantee the accuracy or completeness of product details, including:
Prices, Images, Specifications, Availability
We reserve the right to correct errors and update information at any time without notice.
If you are dissatisfied with a received product, you must contact us within 48 hours of delivery at info@machroub.com, including clear photos and an explanation. We will reply within two business days.
4. ACCOUNTS
When creating an account, you must provide accurate, complete, and current information.
Failure to do so may result in immediate termination of your account.
You are responsible for maintaining the confidentiality of your password and all activity under your account.
You agree not to: Share your password with any third party. Use another person’s name or trademark without authorization. Use an offensive or inappropriate username. Notify us immediately if you suspect any unauthorized use of your account.
5. LINKS TO OTHER WEBSITES
Our Service may contain links to third-party websites that are not owned or controlled by Machroub.
Machroub has no control over these websites and assumes no responsibility for their content, policies, or practices.
You acknowledge and agree that Machroub shall not be liable for any damage or loss resulting from your use of third-party websites.
We recommend reviewing the Terms and Privacy Policies of all external websites.
6. TERMINATION
We may suspend or terminate your account at any time, without prior notice, if you violate these Terms or for any other reason at our discretion.
Upon termination, your right to use the Service will cease immediately.
7. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Machroub, our partners, employees, suppliers, and service providers from any claims or demands arising from:
Your breach of these Terms. Your violation of any law. Your infringement of third-party rights.
8. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of Lebanon.
If any part of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.
These Terms constitute the entire agreement between you and Machroub regarding use of the Service.
9. LEGAL AGE REQUIREMENT (ALCOHOL POLICY)
You must be 18 years or older to buy alcohol in Lebanon.
By placing an order on Machroub, you confirm that: You are 18+. Any recipient of the delivery is also 18+
Our couriers may request identification at delivery.
We reserve the right to cancel the delivery if age verification fails or is refused.
10. CHANGES TO TERMS
We reserve the right to update or change these Terms at any time.
Continued use of the Service after changes are posted constitutes acceptance of the new Terms.
11. CONTACT INFORMATION
For all inquiries, customer support, or questions related to these Terms, you can reach us at:
We aim to respond to all messages within 48 hours.
